Honesty. Humility. Integrity.

     Personal indignation and corporate humility intersected today.
     I believe firmly that experiences I share in my writing are by no means my sole province.  My hope is to illuminate what is common within us, that we might be comfortable to explore what we have been unknown to us, or too threatening to confront.  I use the pronoun we intentionally.  When I begin writing any post to this blog, I do not know what my conclusion will be.  What I do know is that I am called to be reflective.  I endeavor to heed that call with a keen ear--I listen for unresolved issues.
    Today I told the medical vendor I have been working with for three and a half months that he WOULD tell me the delivery time of my wheelchair within the next 24 hours.  I was not saying that I wanted to know when the delivery time would be.  As uncharacteristic as it is of me, I did not equivocate.  I declared my needs.  My threshold for delay had been surpassed.  My patience for a wheelchair was spent.  My heart raced.  Yet, my ankle received her due advocacy today.
     I am a peaceful person.  I live my days in reason, logic, and compassion.   Often, I put on a happy face on less than happy realities.  Some of my happy face is important to a positive outlook--mental health.  Yet, when I overdue happy face, I deserve the moniker given to many in the State of Minnesota, where I live.  Overdone happy face makes me eligible for Minnesota Nice.
    Today's events--today's interactions--were as far from Minnesota Nice as I get.  Within four hours of my first phone call with the medical vendor, I had two messages from him confirming that delivery will take place tomorrow.  As uncustomary as my assertions were, I achieved my goal.
     I learned about corporate humility today.  The medical manufacturer is sending a letter of apology to the vendor for all of the mixups--the omission of a joystick on my wheelchair.  I do not know that I can take any credit for inspiring the corporate letter of apology.  Without having too inflated a sense of myself, I did convey on numerous occasions the seriousness of my need.
    I well may never know the precise contribution I may have had in the communications regarding the acquisition of my wheelchair.  None of us may know the precise contribution we make in our daily communications.  Yet, what we can control is to communicate with integrity.  We must communicate our needs honestly--without exaggeration of content.  We must not affirm our needs with increased decibel levels.    The higher the decibel level of our speech, the more likely it is that our affirmations are false.
     May each of us, and all of us speak with honesty, humility, and integrity.  May we ever be cognizant of the fragility of making amends within our daily lives.
     This is easy to say.  I know that whatever the degree of commitment to these beliefs, I will fall short of sustaining them.